Intake & Grading
Outscaler purchases the qualifying stock directly.
Turn Returns Into Revenue
Returns shouldn't be a sunk cost. We purchase your 'No Faults Found' and
returned stock directly, transforming your loss centre into a profit centre while
you focus on primary sales.
The Re-Commerce Advantage
Outscaler completely removes this friction. We intercept your returns, grade them, and directly purchase the "No Faults Found" from you. You get an immediate cash injection, and we handle the complexities of the secondary resale market.
Immediate Liquidity
Write a brief description of the product's capabilities
Zero Inventory Bloat
Free up your 3PL space for high-margin, primary products.
Sustainable Circularity
Keep perfectly good products out of landfills, boosting your ESG credentials.
How We Execute
Brand Buyout
Items are received, inspected, and categorized.
Independent Resale
We resell via our secondary channels, protecting your core brand pricing.
INDUSTRY CASE STUDY
How Emma Mattress Mastered Re-Commerce
The 200-Night Trial Dilemma
Emma Mattress disrupted the sleep industry with its generous 200-night trial. However, this consumer-friendly policy inevitably led to a high volume of returns. Traditional disposal methods meant expensive landfill fees and a massive hit to sustainability goals.
The Re-Commerce Solution
Instead of viewing returns as a sunk cost, Emma created a robust secondary market. Returned mattresses that meet strict "No Faults Found" hygiene standards are expertly cleaned, fitted with a brand new zip cover, and graded as "Refurbished".
These refurbished models are then sold through alternative channels like their official eBay UK outlet at a discount. This strategy not only recovers millions in lost revenue but also captures a new, highly price-conscious demographic that wouldn't have purchased at full retail price.
The Outscaler Parallel:
You don't need Emma's massive in-house infrastructure to do this. Outscaler provides this exact capability "as-a-service". We buy your returns and handle the refurbishment and resale, giving you the revenue recovery without the operational headache.
100%
Reduction in landfill waste for qualifying returns
New Demographics
Reached via secondary marketplaces (e.g., eBay)
Immediate ROI
Converted a massive loss-center into a revenue stream